Network documentation is very important for MSOs, as it has several benefits—namely, the ability to handle and resolve issues efficiently whenever they arise. It can also help service providers proactively determine problem areas of a customer network and apply upgrades where necessary. Finally, in the case of audits or if a customer files a network-related complaint, your documentation will serve as your best defense.

Accuracy of network records is critical to ensuring low cost, high-quality operations,TeleON approaches network documentation following best practices by working closely with you to create best Network Documentation Policy:

• Document a network topology map
• Document network hardware, upgrades and other changes
• Document crucial network nodes backup
• Create and document labels table to keep things clear and simple